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Flow Pass annual — every template in the library for one price
Maven Flow
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FAQ

Questions, answered.

The terms here are the same ones the licence, refund, and membership pages state — nothing in these answers is softer or sharper than what the system enforces.

Buying & delivery

How does buying a template work?
Pick a template, check out, and it appears in your library with a private delivery link for every platform edition of that design. Checkout is handled by Lemon Squeezy, our merchant of record, so your payment details never touch our servers.
I bought the Webflow version. Do I get Framer too?
Yes — one purchase covers every platform edition of that design. If a template ships on both Webflow and Framer, both appear in your library the moment the payment lands.
Are there free templates?
Yes, the library includes free designs you can claim with an account. They carry the same one-project licence as paid templates.
Can I get an invoice with my company details?
Yes. Receipts come from Lemon Squeezy, and their receipt page lets you add a company name and tax number after purchase.
Do I get updates after buying?
Yes. Updates and fixes we publish for a template are included for as long as you hold the licence — they show up in your library as new delivery files.

Licences

What does one licence cover?
One licence covers one end project — a single website for you, your company, or one client. You can modify anything, use it commercially, and transfer the finished site to the client who commissioned it.
Can I use one template for two projects?
No. A second project needs a second licence. For the same account that means a second purchase; Flow Pass redemptions are also one per template.
What am I not allowed to do?
Resell or redistribute the template, publish it as your own template or starter kit, share the private delivery links outside the project team, or use it in a site-builder or SaaS whose value is the template itself.
Are the photos and fonts in the demo included?
Assets shown in previews are for demonstration only. Unless a template says otherwise, replace them with assets you have the rights to before publishing.

Flow Pass

What is Flow Pass?
A $149/year membership that lets you redeem any template in the library — one single-project licence per template, whenever you need it. All 61 templates and 66 platform editions are in scope.
Is there a monthly plan or a trial?
No. Flow Pass is annual only, at a single price, with no trial. It is priced to be worth it after roughly two templates, so a shorter commitment would not be a fair deal for either side.
What happens to my licences if I cancel?
You keep redeeming until the end of the period you have paid for. After that, new redemptions stop — but every licence you redeemed while a member stays yours and stays usable, permanently.
How do I cancel?
Sign in, open your library, and choose Manage billing. Cancellation takes effect at the end of the paid period; nothing is deleted.

Refunds & defects

What is the refund policy?
Seven days, conditional: if no private delivery link for the purchase has been revealed — and for Flow Pass, no template redeemed — we refund on request, no reason needed. Once a delivery link is revealed the files are in your hands and the voluntary window closes.
The template has a bug. What now?
Email us what you see and where. Defects are our problem to fix, and if we cannot fix one in reasonable time we refund that purchase regardless of when you bought it.
How do I request a refund?
Email [email protected] from the address on the order, within seven days, before revealing any delivery link. Your library records exactly when a link was revealed, so there is never a dispute about timing.

Account & access

How do I sign in?
With a one-time code sent to your email — no password to remember. Use the same address you paid with so purchases match your account automatically.
I bought a template but my library is empty.
Sign in with the exact email you paid with; payment confirmations can take a minute. If it is still missing, email us the order reference and we will attach it.
Where are my template files?
In your library. Delivery links are private, encrypted at rest, and revealed only to your signed-in account — the first reveal is timestamped so your refund window is transparent.

Not covered here? Ask us directly — or browse the library to see what the terms apply to.

FAQ — buying, licences, Flow Pass, refunds — Maven Flow